Tag: Sales

TECHNICAL LANGUAGE TRANSLATOR

There is a significant language barrier that has been frustrating attempts at developing a unified team atmosphere between technical and sales / marketing people. This translator was developed to help overcome this communication barrier. Please read and familiarize yourself with this robust document.

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Excellent Customer Service; How to Walk the Talk

Here’s an idea, lets look at what customers think Excellent Customer Service is…..I know, I know, crazy talk….what was I thinking.

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What Does the Customer Really think: Reading Body Language

Want to increase sales? Want to know what your customer really thinks? Want to stop wasting time trying to make a sale that just isn’t going to happen? learn to read body language. No joke, the customer’s body language will

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Are You Selling HVAC Service, Or a Used Buick?

Are you selling HVAC service or a used Buick? Call me cynical, but I’ve always lumped salespeople into one of two groups; those that sell using knowledge, and those that sell using the double handshake.  In my opinion both sales

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