Category: Sales

Successful selling isn’t some kind of Jedi mind trick. Successful selling is about having good consistent processes backed up with good people skills. Here at ZenHVAC, we strive to pull back the curtain on the mystery of sales and selling, providing real world strategies, processes and ideas to help you grow your business.

The HVAC Technician’s Career Path Guide -Part 1

Once an HVAC technician, always a HVAC technician?

Don’t bet on it.

Posted in Business Operations, Field Operations, It's Business, It's Learning, Sales Tagged with:

Call me a HVAC“Contractor” one-more-time…I dare you. Part-1

We employ Technicians who maintain, diagnose and repair complicated machinery…don’t represent yourself as, or compete with something you’re not.

Posted in It's Business, Marketing, Sales Tagged with: , , ,

Excellent Customer Service; How to Walk the Talk

Here’s an idea, lets look at what customers think Excellent Customer Service is…..I know, I know, crazy talk….what was I thinking.

Posted in Customer Diplomacy, Field Operations, It's Business, Marketing, Sales Tagged with: ,

Follow Up or Fail, part 1

2% of new business sales are made on the 1st contact 3% of new business sales are made on the 2nd contact 5% of new business sales are made on the 3rd contact 10% of new business sales are made

Posted in Sales