Category: It’s Business

The HVAC Technician’s Career Path Guide -Part 1

Once an HVAC technician, always a HVAC technician?

Don’t bet on it.

Posted in Business Operations, Field Operations, It's Business, It's Learning, Sales Tagged with:

Call me a HVAC“Contractor” one-more-time…I dare you. Part-1

We employ Technicians who maintain, diagnose and repair complicated machinery…don’t represent yourself as, or compete with something you’re not.

Posted in It's Business, Marketing, Sales Tagged with: , , ,

Good news! Skilled trades are in demand! Question: does anyone care?

In Emily Prieffer’s article, The construction industry’s top workforce challenge — and 3 potential solutions, she found that 69% of general contractors are having a tough time filling craft positions. While the article is based on the construction industry its close relative, the

Posted in Business Operations, It's Business, Uncategorized Tagged with: , , , ,

The Future of Your Business is Directly Related To Your Workforce

…no matter how well you run your business, no matter how well you project the next quarter’s sales, no matter how well you train your technicians, it’s over in 10 or 20 years.

Posted in Business Operations, It's Business, Why Didn't I Think of That Tagged with: ,

I’ve been doing this for 20 years

HVAC technicians are quick to tell trainers “I’ve been doing this for 20 years” And, we’ve all heard the old sayings, “Work smarter, not harder”  Measure twice, cut once”  “There’s no reason to re-invent the wheel” “Don’t eat the yellow

Posted in It's Business, It's Humor, It's Learning Tagged with:

Excellent Customer Service; How to Walk the Talk

Here’s an idea, lets look at what customers think Excellent Customer Service is…..I know, I know, crazy talk….what was I thinking.

Posted in Customer Diplomacy, Field Operations, It's Business, Marketing, Sales Tagged with: ,

The Real Cost of Meetings

Time Simple math, 10 people sitting in a room for an hour is not one hour, it is 10 hours. Cost Ten people averaging $35/hr sitting in a room for an hour costs $350 Opportunity Cost If those 10 people

Posted in Productivity

Internet Security-Part 3-Password Do’s

Hopefully in Internet Security-Part, Password Don’ts, I convinced you how important strong passwords are. What is a strong password? An 8 digit numbers only password only has 99,999,999 possible combinations. How long do you think that would take a computer

Posted in Business Operations, It's Business

Internet Security Part 2-Password Don’ts

Your username and password are you first line of defense for keeping your online information and accounts safe. Don’t not change your password Frequency No matter how strong your passwords are, if your bank, credit card company or email host gets

Posted in Online

Internet Security Part 1

I just heard on the news yesterday that a bunch of big email host, including Yahoo and Gmail, just got hacked and that is was a good idea to reset my password.  Come on, Gmail is Google!  If Google can

Posted in Online