Author: Eric R.

I’ve been doing this for 20 years

HVAC technicians are quick to tell trainers “I’ve been doing this for 20 years” And, we’ve all heard the old sayings, “Work smarter, not harder”  Measure twice, cut once”  “There’s no reason to re-invent the wheel” “Don’t eat the yellow

Posted in It's Business, It's Humor, It's Learning Tagged with:

Excellent Customer Service; How to Walk the Talk

Here’s an idea, lets look at what customers think Excellent Customer Service is…..I know, I know, crazy talk….what was I thinking.

Posted in Customer Diplomacy, Field Operations, It's Business, Marketing, Sales Tagged with: ,

Averaging Thermistors

From time to time someone asks about thermistor sensor averaging. Typical questions are: Why do I have to use four? Why do they have to be connected in series-parallel? What the heck is series parallel? Have you ever seen a

Posted in Controls, It's Technical, Uncategorized Tagged with: , ,
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